A secretary is a person who provides clerical or administrative support either to a department, CeO, general manager or manager. The duties of a secretarial assistance to the general manager is to manage appointments, make necessary travel arrangements, human resources, administration e.g., recording of applications and arranging of interviews for recruitment, administration of meetings e.g., prepare and compile agendas and minutes of departmental meetings, keeping records, filing, preparing and arranging all divisional functions, seting up and maintaining the office filing system, registering, classifing and routes incoming correspondence, receiving calls and channels these to appropriate staff member.